frequently asked questions
| How are your wine bags made? | ||||
| Most of our bags are constructed with a jute material which is composed of plant materials cellulose, lignin, and pectin. The result is a long, soft, shiny fiber that can be spun into coarse, strong threads. Jute is an all natural and environmentally friendly material. Our bags are double-stitched for durability. We also use other materials such as a nylon canvas, an elegant sheer organza, and various handmade paper designs embellished with embroidery and distinctive prints. Feel free to reuse again and again! |
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| How can I pay for my bag? | ||||
Your payment will be processed via PayPal or Google Checkout. Don't worry, if you do not have either types of accounts, you will still be able to process your payment! We value your business and hope you enjoy your bags!
If you would like to order over the phone with your credit card, email us at customerservice@bringitinabag.com and we will call you to process your order.
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| Will my information remain secure on your website? | ||||
| Absolutely. We utilize a Secure Sockets Layer (SSL) Certificate on our website, which maintains your privacy and keeps your information secure. |
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| What are your shipping rates? | ||||
Bring it in a Bag offers free shipping on orders above $85. For those orders below $85, we offer a convenient flat-rate shipping of $10. Either way, as long as the items you would like to order are in stock, you will receive your order within 3-5 business days. |
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| How long will it take to receive my order? | ||||
| If we have your order in-stock, we will package and ship within 1-2 business days.
Upon shipment, you should receive your package within 3-5 business days. If you require faster service, please contact us. |
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| How long will it take to receive my custom order? | ||||
| After your design is finalized, your custom order can take anywhere from 5-8 weeks to receive. This can be expedited depending on the type of materials needed and the design details. |
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| What is your return policy? | ||||
| Bring It in a Bag is happy to exchange your bag for another of equal or lesser value within 14 days of purchase. If you have any inquiries feel free to contact us. |
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We welcome your questions, suggestions, and feedback! Please contact us anytime via email or by completing the form below:
Email:
customerservice@bringitinabag.com - if you would like us to call you, please indicate your phone number and we will contact you as soon as possible.
For all press inquiries or samples, please visit our Press section.
